Your customers & members have questions about ID theft, data breaches, scams and hacking. We offer an easy way for you to provide them with the best answers so they feel safe and stay safe. Our multi-faceted approach will transform your fraud awareness outreach to create greater consumer engagement and less financial crime to investigate.

Frequently Asked Questions:

As you can see from this comparison chart, eFraud Prevention™ offers a complete fraud awareness program that has more topics, utilizes more technology and is available on more platforms. Other consumer education services only provide certain components and features and require you to link to multiple sources. With eFraud Prevention™ everything needed for a successful program is easily accessible on your web site, blog and Facebook page.

External link Chat SmartBot Web site portal Daily fraud alerts Facebook tab Fraud Search Online quizzes Community
outreach
program
Printable articles Employee portal Victim assistance Mobile version SEO Benefits Fraud topics
eFraudPrevention.com
82
MyCreditUnion.gov
11
StaySafeOnline.org
28
OnguardOnline.gov
42
Fraud.org
39
StopThinkConnect.org
48
IdentityTheft.gov
N/A
FTC.gov
30
CyberScout.com
40
SticklyOnSecurity.com
26

Improving your consumer awareness will help everyone stay smart. Account takeover, ID theft, payment fraud, etc. are either a result of stolen data or people falling for scams. The data that is compromised in both of these scenerios include: PII, login credentials, bank account and credit card information. A smarter consumer will make less mistakes that can lead to fraud. Less mistakes will result in less fraud to investigate.

Here are a few Use Cases that prove this point:

How Consumer Education can help to prevent Account Takeovers (ATO)

How Consumer Education can help to prevent New Account Fraud (NAF)

How to better answer fraud related questions from your customers & members

Technology Alone Won't Prevent Fraud

Fraud incidents continue to rise as people are still making mistakes that could easily be avoided. Today's trends require a new approach that anticipates, recognizes and services everyone's individual needs. Technology does not prevent human mistakes. You also need a consumer education solution that helps people make less mistakes. As the trusted advisor, you can expand your reach and create smart, security minded people.

There is a direct correlation between technology and cybercrime. As computers permeate more of our society, cybercrime will permeate those same areas. As computers get faster, cybercrime will get faster. As computers become more autonomous, crime will become more autonomous.

People need to be experts to be secure. There are things they need to do right and if they get it wrong they can become a victim of fraud. We can help you make everyone an expert so that technology works for everyone.

2018 Statistics:

  • Six out of every 10 businesses are experiencing the same or more fraudulent losses online compared with a year ago.
  • Experian's Global Fraud and Identity Report shows that fraud trends and patterns continue to grow around the globe. The research found that most businesses - 72% - cite fraud as a growing concern.
  • Account takeover (ATO) and new account fraud (NAF) fraud are both on the rise since the adoption of EVM chips in credit cards.

National Cyber Security Alliance and the Anti-Phishing Working Group

  • 61 percent believe that much of online safety and security falls under their personal control, and consistent with those feelings, 90 percent said they want to learn more about keeping safer on the Internet.
  • 93 percent believe their online actions can protect not only friends and family but also help to make the Web safer for everyone around the world.
  • 96 percent of Americans feel a personal responsibility to be safer and more secure online.
  • 48 percent feel their actions to stay safe and secure can have a positive impact on financial, economic, and national security of the country, indicating Americans are open to making the bridge between their own safety and the nation's security.

While there are many excellent web sites that provide expert guidance, it doesn't always make sense to link to them. For example, while there are many government web sites that provide excellent fraud safety advice, it doesn't always make sense to link to them from your bank or credit union web site. For most financial institution web sites, visitors never venture past the web site home page. The challenge is to get visitors deeper into a web site and to keep them on the site longer. So why would have external links that lead visitors away?

Demonstrate your expertise

As you can see from our comparison chart in the first tab, eFraud Prevention™ offers a complete fraud awareness program that has more topics, utilizes more technology and is available on more platforms. Other consumer education services only provide certain components and features and require you to link to multiple sources. With eFraud Prevention™ everything needed for a successful program is easily accessible on your web site, blog and Facebook page.

Don't link to your competition

While many government sites provide useful content, they can also bring your customers and members to companies that directly compete with you. For example, the National Cyber Security Alliance web site, www.staysafeonline.org, links to web sites that directly compete with banks and credit unions.

You are the expert and trusted adviser. Your financial institution should be the one to provide up-to-date and easy-to-understand fraud prevention tips and assistance.

Benefits of consumer education:

  • Less fraud to investigate
  • No IT resources required
  • Offer more fraud prevention resources
  • Reduces support and call center costs
  • Reach more people across more channels
  • Offer real-time advice
  • Resolve more questions in less time
  • 2-way customer engagement
  • 24-hour support
  • Provide easier way to report fraud
  • Publish timely fraud alerts
  • Assist with I.D. theft
  • Small business support
  • Improve SEO and web traffic
  • Safeguard your reputation
  • FFIEC, FINRA, FDIC, NCUA support
  • W3C web content accessibility (WCAG 2.0 AA) compliant

Consequences of consumer fraud:

Monetary Losses: Consumers who are victims of fraud will have less money to save, invest and spend.

Liability: Since consumers are often not liable for many types of fraud, financial institutions and merchants assume responsibility for most of the money lost as a result of fraud. Helping consumers to better safeguard their Identity, ATM, Credit Card and to prevent fraudulent wire transfers, will only help to reduce the staggering amounts of monetary loses and "write-offs" for financial institutions and merchants.

Elder Financial Exploitation: Senior citizens are one of the largest segments of the U.S. population and are very important to the success of financial institutions and merchants. Financial scams targeting seniors have become so prevalent because seniors are thought to be easy targets and have a significant amount of money.

Commercial, Retail & Non-Profits: As larger companies invest in cyber security protection, small businesses and non-profit organizations are now the primary targets of cyber criminals.

Fear: Fear of fraud will hold back consumer acceptance of current and emerging technologies.

Our service averages 6-8K sessions per week.

BEST PRACTICES

Our service can be integrated within your web site and blog with just a single line of code. The more visible the placement of your efraud prevention security section, the better your customers and members will be at avioding fraud and staying safe.

MOST POPULAR TOPICS

  • How to avoid fake news & hoaxes
  • How to avoid phishing emails
  • How to keep your identity private
  • Using a credit card overseas
  • Debit card safety
  • Social media safety
  • Warning signs of identity theft
  • Safe online banking
  • Scams to avoid
  • Free Security Check Ups
  • ATM & POS & Skimming
  • Email safety
  • Text Phishing "SMiShing"
  • Password advice
  • Safe online shopping
  • Credit card safety
  • Avoid telephone scams
  • At work - spear phishing risks
  • ACH & Wire Fraud Prevention
  • Mobile banking precautions

The FFIEC, FINRA, FDIC and NCUA all recommend that financial institution increase consumer education as an effective method of reducing fraud. efraud Prevention™, LLC was established in 2004 just for this purpose and we are the first service of its kind to offer fraud prevention consumer awareness as a service. We remain the only private company where consumer education is the sole product offering and not as an ancillary service to other product & services.

How we satisfy regulatory requirements for consumer education:

  • Offer more fraud prevention resources
  • Reach more people across more channels
  • Offer real-time advice
  • Resolve more questions in less time
  • 2-way customer engagement
  • 24-hour support
  • Provide easier way to report fraud
  • Publish timely fraud alerts
  • Assist with I.D. theft
  • Small business support

Pricing is based on the total assets of your financial institution.

Your total ANNUAL COST for our service is approximately:

$2.40 per 1 million is total assets

Determine your unique monthly pricing HERE

Fraud prevention related keywords rank high in search analytics. Fraud prevention related keywords rank high in search analytics. Google anticipates over a million monthly searches for fraud related terms such as spam, phishing, cyber security, breach, ransomware, malware and password. Our service has an embed feature to help you get more web site traffic.

efraud Prevention™ does not collect any data. This includes your specific web site traffic analytics, member or customer information or usage. Absolutely no data is collected, stored or sold by efraud Prevention™.

efraud Prevention™ does not resell any services and does not work with any third party firms to generate additional revenue through it's service.

efraud Prevention™ was established in Connecticut in 2004.

Reduce the number of victims within your community and in doing so create goodwill towards your organization.

efraud Prevention™, LLC has recently launched an awareness initiative with the goal of preventing fraud throughout all communities within the United States. We would like to work with your organization in connecting our fraud education services to the municipalities, schools, non-profits, chambers of commerce, charities, senior services and media organizations within your community. Your organization would be the community link and administer the free offering of our consumer education services.

As fraud has become a part of life, consumer education is the one proven method that keeps everyone safer. By increasing awareness we believe we can do more to prevent the spread of fraud in our daily lives.

If you are an eFraud Prevention™ customer, all articles and online quizzes are royalty free and no attribution is required. The eFraud Prevention™ education materials can be used as content for your Web site, print materials, social media content of other electronic forms of communications.

The eFraud Prevention™ consumer portal is designed to be "responsive" and will fit within any dimensions of your web site without have to be re-coded. We do also offer the option for customization if you prefer a different color scheme or the removal of specific content.

eFraud Prevention™, LLC started in 2004 as a spin off from an established Internet consulting firm. Our knowledge of the Internet and the world wide web began in 1995 and continues to the present day. All our consumer education articles are written in-house by our experts and are free for our clients to reproduce, distribute and display. In addition, no attribution to eFraud Prevention™, LLC is required when reproducing, distributing and displaying our consumer education articles.

eFraud Prevention™, LLC attends industry workshops, consults with industry peers, reviews blogs, publications, white papers, newsletters & web site articles from a wide variety of sources to maintain continued education and learning. eFraud Prevention™, LLC does not copy or redistribute any text or images contained on these sites. Sites we review include:

Government Agencies:

  • FederalTradeCommission
  • DepartmentofHomelandSecurity
  • DepartmentofCommerce
  • U.S.DepartmentofEducation
  • U.S.DepartmentofState
  • ConsumerFinancialProtectionBureau
  • Federal Communications Commission
  • Federal DepositInsurance Corporation
  • Information Assurance Support Environment
  • Internal Revenue Service
  • Securities and Exchange Commission
  • United States Postal Inspection Service
  • Various Offices of Secretary of State
  • UK's National Reporting Centre for Fraud

Academic/Non-Profit

  • SANS Institute
  • IACFI

eFraud Prevention™, LLC does not require a signed contract or time committment obligations. Everyone is required to follow the "terms of use" that are published on this web site.

- PRODUCT FEATURES -

community

SmartBot

We can help your financial institution provide support and resolution efficiently across various channels (voice calls, text, email, messaging apps, website and more).

Web Content

Automated Awareness

Includes 80 unique topics with more than 500 tips that you can use for: web site articles, fraud alerts, BLOG articles, employee intranet, customer education seminars, printed materials, handouts, brochures & social media posts.

Respond Faster

Real Time News & Alerts

Data breaches and other time sensitive fraud news happens daily, our service is updated daily when news and alerts are fiirst published. Helping you to stay out in front of the latest fraud headlines.

Facebook

Facebook Tab

Security tab for your Facebook page. The eFraud Prevention™ Facebook tab is added as a feature to your Facebook page - alerting and educating consumers about the most current fraud risks.

Twitter

Twitter Content

We manage 80 fraud awareness topics that you can use to share with your Twitter followers.

Monetize Fraud Support

Monetization

More than a service channel, fraud prevention resources become as an effective sales platform, increasing the usage of your services.

Regulations

Regulations

Our service is ADA Compliant and satisfies the consumer education recommendations from FFIEC, FINRA, FDIC, NCUA and other regulatory agencies.

community

Community Outreach

Reduce the number of victims within your community and in doing so create goodwill towards your organization.

Launch faster

Launch Faster

With no IT requirements, our services can be integrated within a matter of minutes.

Reputation

Corporate Reputation

Safegaurd your good reputaion in an era of constant cyber attacks and data breaches.

Respond Faster

Respond Faster

It may be a skimming incident at someone else's ATM or your brand name used in a phishing scam. No matter what the situation, you need to act fast and respond with good information.

SEO

SEO & Web Traffic

Fraud prevention related keywords rank high in search analytics. Our service has an embed feature to help you get more web site traffic.

"90 percent of the American public said they want to learn more about keeping safer on the Internet.

" Source: National Cyber Security Alliance and the Anti-Phishing Working Group

With just a couple lines of code we improve consumer engagement and create security minded people so that there is less financial crime to investigate. Our service can be implemented as a complete all-inclusive portal as stand-alone individual components.