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People can be the unsung heroes of cyber security.

Many organizations don't know where to start when it comes to creating a consumer awareness program. We've taken away all the guesswork with our multi-faceted automated consumer awareness program.

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People make mistakes everyday. Mistakes that involve sending a push payment to a fraudster or an account takeover due to a phishing scam can be costly for everyone. Consumer education is the only proven method to help people make less mistakes. Our research shows that financial institutions manage on average, 8 fraud safety topics. Our education portal has the 80 topics needed to complete every consumer awareness program.

Monetary Losses: Consumers who are victims of fraud will have less money to save, invest and spend.

Liability: Since consumers are often not liable for many types of fraud, financial institutions and merchants assume responsibility for most of the money lost as a result of fraud. Helping consumers to better safeguard their Identity, ATM, Credit Card and to prevent fraudulent wire transfers, will only help to reduce the staggering amounts of monetary loses and "write-offs" for financial institutions and merchants.

Elder Financial Exploitation: Senior citizens are one of the largest segments of the U.S. population and are very important to the success of financial institutions and merchants. Financial scams targeting seniors have become so prevalent because seniors are thought to be easy targets and have a significant amount of money.

Commercial, Retail & Non-Profits: As larger companies invest in cyber security protection, small businesses and non-profit organizations are now the primary targets of cyber criminals.

Fear: Fear of fraud will hold back consumer acceptance of current and emerging technologies.

  • Less fraud to investigate
  • No IT resources required
  • Offer more fraud prevention resources
  • Reduces support and call center costs
  • Reach more people across more channels
  • Offer real-time advice
  • Resolve more questions in less time
  • 2-way customer engagement
  • 24-hour support
  • Provide easier way to report fraud
  • Publish timely fraud alerts
  • Assist with I.D. theft
  • Small business support
  • Improve SEO and web traffic
  • Safeguard your reputation
  • FFIEC, FINRA, FDIC, NCUA support
  • W3C web content accessibility (WCAG 2.0 AA) compliant

People can be the unsung heroes of cyber security.

Many organizations don't know where to start when it comes to creating a consumer awareness program. We've taken away all the guesswork with our multi-faceted Automated Consumer Awareness Program.

VISIT CLIENT SITES  

Product features:

community

SmartBot

We can help your financial institution provide support and resolution efficiently across various channels (voice calls, text, email, messaging apps, website and more).

Web Content

Automated Awareness

Includes 80 unique topics with more than 500 tips that you can use for: web site articles, fraud alerts, BLOG articles, employee intranet, customer education seminars, printed materials, handouts, brochures & social media posts.

Respond Faster

Real Time News & Alerts

Data breaches and other time sensitive fraud news happens daily, our service is updated daily when news and alerts are fiirst published. Helping you to stay out in front of the latest fraud headlines.

Facebook

Facebook Tab

Security tab for your Facebook page. The eFraud Prevention™ Facebook tab is added as a feature to your Facebook page - alerting and educating consumers about the most current fraud risks.

Twitter

Twitter Content

We manage 80 fraud awareness topics that you can use to share with your Twitter followers.

Monetize Fraud Support

Monetization

More than a service channel, fraud prevention resources become as an effective sales platform, increasing the usage of your services.

Regulations

Regulations

Our service is ADA Compliant and satisfies the consumer education recommendations from FFIEC, FINRA, FDIC, NCUA and other regulatory agencies.

community

Community Outreach

Reduce the number of victims within your community and in doing so create goodwill towards your organization.

Launch faster

Launch Faster

With no IT requirements, our services can be integrated within a matter of minutes.

Reputation

Corporate Reputation

Safegaurd your good reputaion in an era of constant cyber attacks and data breaches.

Respond Faster

Respond Faster

It may be a skimming incident at someone else's ATM or your brand name used in a phishing scam. No matter what the situation, you need to act fast and respond with good information.

SEO

SEO & Web Traffic

Fraud prevention related keywords rank high in search analytics. Our service has an embed feature to help you get more web site traffic.

"90 percent of the American public said they want to learn more about keeping safer on the Internet."

Source: National Cyber Security Alliance and the Anti-Phishing Working Group

Get your free guide to Better Education Design

Step-by-step plan to help everyone make less mistakes

Download the eFraud Prevention™ guide

Today, organizations focus mainly on the resolution aspects of consumer fraud prevention. There is a huge opportunity to engage everyone to prevent fraud if organizations work closer with consumers.

Are your customers, members and employees fraud prevention experts?
If not, we can help you get them get smarter.

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