People can be the unsung heroes of cyber security.
Many organizations don't know where to start when it comes to creating a consumer awareness program. We've taken away all the guesswork with our multi-faceted automated consumer awareness program.
People make mistakes everyday. Mistakes that involve sending a push payment to a fraudster or an account takeover due to a phishing scam can be costly for everyone. Consumer education is the only proven method to help people make less mistakes. Our research shows that financial institutions manage on average, 8 fraud safety topics. Our education portal has the 80 topics needed to complete every consumer awareness program.
Monetary Losses: Consumers who are victims of fraud will have less money to save, invest and spend.
Liability: Since consumers are often not liable for many types of fraud, financial institutions and merchants assume responsibility for most of the money lost as a result of fraud. Helping consumers to better safeguard their Identity, ATM, Credit Card and to prevent fraudulent wire transfers, will only help to reduce the staggering amounts of monetary loses and "write-offs" for financial institutions and merchants.
Elder Financial Exploitation: Senior citizens are one of the largest segments of the U.S. population and are very important to the success of financial institutions and merchants. Financial scams targeting seniors have become so prevalent because seniors are thought to be easy targets and have a signi ficant amount of money.
Commercial, Retail & Non-Profits: As larger companies invest in cyber security protection, small businesses and non-profit organizations are now the primary targets of cyber criminals.
Fear: Fear of fraud will hold back consumer acceptance of current and emerging technologies.
- Less fraud to investigate
- No IT resources required
- Offer more fraud prevention resources
- Reduces support and call center costs
- Reach more people across more channels
- Offer real-time advice
- Resolve more questions in less time
- 2-way customer engagement
- 24-hour support
- Provide easier way to report fraud
- Publish timely fraud alerts
- Assist with I.D. theft
- Small business support
- Improve SEO and web traffic
- Safeguard your reputation
- FFIEC, FINRA, FDIC, NCUA support
- W3C web content accessibility (WCAG 2.0 AA) compliant
Product features:
We can help your financial institution provide support and resolution efficiently across various channels (voice calls, text, email, messaging apps, website and more).
Includes 80 unique topics with more than 500 tips that you can use for: web site articles, fraud alerts, BLOG articles, employee intranet, customer education seminars, printed materials, handouts, brochures & social media posts.
Data breaches and other time sensitive fraud news happens daily, our service is updated daily when news and alerts are fiirst published. Helping you to stay out in front of the latest fraud headlines.
Security tab for your Facebook page. The eFraud Prevention™ Facebook tab is added as a feature to your Facebook page - alerting and educating consumers about the most current fraud risks.
We manage 80 fraud awareness topics that you can use to share with your Twitter followers.
More than a service channel, fraud prevention resources become as an effective sales platform, increasing the usage of your services.
Regulations
Our service is ADA Compliant and satisfies the consumer education recommendations from FFIEC, FINRA, FDIC, NCUA and other regulatory agencies.
Reduce the number of victims within your community and in doing so create goodwill towards your organization.
Launch Faster
With no IT requirements, our services can be integrated within a matter of minutes.
Corporate Reputation
Safegaurd your good reputaion in an era of constant cyber attacks and data breaches.
It may be a skimming incident at someone else's ATM or your brand name used in a phishing scam. No matter what the situation, you need to act fast and respond with good information.
Fraud prevention related keywords rank high in search analytics. Our service has an embed feature to help you get more web site traffic.
